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NEW LOOK MEMBERSHIP PLANS

Join VIP &
Save Big All Year

Priority plumbing and air conditioning care on subscription. Skip the call-out fee and enjoy scheduled maintenance for complete peace of mind.

Priority same-day emergency dispatch
Up to 15% exclusive discount on all repairs
$0 Call-out fees on covered plumbing & cooling
No lock-in contracts • Cancel anytime
Call (123) 456-7890 View Plan Details
Join Membership SAVE 15%
Secure enrolment • No lock-in contracts • Cancel anytime
AFFORDABLE PLANS

Choose Your Plan

Simple, transparent monthly pricing for complete residential and commercial peace of mind. Cancel anytime.

Standard

Essential cover with zero surprises.

$19 / month
(or $199/year — save ~15%)
1x annual plumbing health check
1x annual air conditioning service
$0 Call-out fee on all bookings
10% off all repairs & installations
Standard booking window (within 48 hrs)
Join Standard Plan
MOST POPULAR

VIP Priority

Priority access, maximum savings & full care.

$39 / month
(or $420/year — save ~10%)
2x plumbing checks per year
2x air con services per year
$0 Call-out fee (any time, 24/7)
15% off all plumbing & AC repairs
Same-day priority booking queue
1x annual air filter replacement included
Dedicated VIP member priority phone line
Join VIP Plan Today
Secure payment. No lock-in contracts. Switch or cancel your subscription anytime.
MEMBERSHIP PERKS

Stop Paying for Surprises

One predictable monthly fee instead of unplanned repair bills and unexpected emergency call-out charges.

Priority Booking

Members jump to the front of the dispatch queue, especially during heatwaves and peak winter storms.

No Call-Out Fees

Every visit is covered — zero surprise fees just for our tradespeople showing up at your door.

Scheduled Care

Regular maintenance catches minor leaks and scale buildup before they turn into costly disasters.

Locked-In Discounts

Every single repair or pipe relining job is discounted up to 15% for the lifetime of your active plan.

HOW IT WORKS

4 Simple Steps to Savings

1

Choose Your Plan

Select Standard ($19/m) or VIP ($39/m) based on your property needs.

2

Complete Registration

Fill out your details securely online without any lock-in contracts.

3

Start Saving Immediately

Enjoy zero call-out fees and up to 15% discount on all active services right away.

4

Priority Booking Whenever Needed

Jump directly to priority scheduling anytime you need urgent repairs or routine check-ups.

65+
Happy Melbourne VIP Members
Join VIP Today

Trusted by homeowners, landlords, and commercial properties across Melbourne.

Have Membership
Questions?

Our friendly Melbourne customer care team is available 24/7 to help you choose the right cover for your home.

Call (123) 456-7890
Plumber Mascot
24/7 VIP
CARE

Frequently Asked Questions

Contact Support →
Are there any lock-in contracts? +
No, absolutely not. All New Look membership plans run month-to-month. You can cancel or pause your membership at any time with zero cancellation penalties.
How does the $0 call-out fee work? +
As an active Standard or VIP member, you never pay our standard dispatch or call-out fee when our plumbers or air conditioning technicians visit your property. You only pay for authorized repairs at your member-discounted rate.
Can I use my membership for multiple properties? +
Each membership plan covers one residential or commercial address. If you are a landlord or property manager with multiple properties, please contact our team for tailored multi-property discounts.
What is included in the annual health check? +
Our technicians perform a comprehensive inspection of all taps, toilets, flexi-hoses, water pressure valves, visible pipes, hot water systems, and air conditioning filters/refrigerant levels to catch problems before they cause emergencies.
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